Shipping Policy

Last updated: August 7, 2026 in packaging and shipping every artwork to ensure it reaches you safely, whether you're in India or anywhere else in the world.

1. Order Processing Time

  • All orders are processed within [Insert number, e.g. 2–4]business days after payment confirmation.
  • Since each painting is an original or limited piece, some orders may require additional handling time for careful packaging. You will be notified if any delay is expected.
  • Orders are not shipped or delivered on Sundays or public holidays.

2. Domestic Shipping (India)

  • We ship to all serviceable pin codes across India.
  • Estimated delivery time: [Insert, e.g. 5–8 business days] from the date of dispatch.
  • Shipping charges: [Insert, e.g. Free shipping on all domestic orders / calculated at checkout based on size and weight].
  • Orders are shipped via trusted courier partners to ensure safe and timely delivery.

3. International Shipping

We proudly ship our artwork worldwide.

  • Estimated delivery time: [Insert, e.g. 10–21 business days], depending on the destination country and customs clearance.
  • Shipping charges: Calculated at checkout based on the destination, size, and weight of the artwork.
  • Customs, duties, and taxes: International orders may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. Please check with your local customs office for more information before ordering.
  • Delivery times may vary due to customs processing and are beyond our control.

4. Packaging

Every painting is carefully wrapped, cushioned, and packed in protective, shipment-safe materials to minimize the risk of damage during transit. Framed artworks receive additional corner and surface protection.

5. Order Tracking

Once your order is shipped, you will receive a confirmation email/SMS with a tracking number and courier details so you can track your shipment's progress.

6. Delays

While we strive to ensure timely delivery, shipping times are estimates and not guaranteed. Delays may occur due to:

  • Customs clearance (for international orders)
  • Weather conditions or courier service disruptions
  • High-demand periods or public holidays

We appreciate your patience and will keep you informed if any significant delay is expected.

7. Damaged or Lost Shipments

  • If your artwork arrives damaged, please contact us within [Insert number, e.g. 48 hours] of delivery with photos of the damaged item and packaging, so we can assist you promptly.
  • If your order appears lost in transit, please reach out to us and we will coordinate with the courier partner to investigate.

8. Address Changes

Please ensure your shipping address is accurate at checkout. If you need to update your address, contact us immediately after placing the order, as we cannot guarantee changes once the order has been dispatched.

9. Contact Us

For any questions regarding your shipment, feel free to reach out to us at:

Chandel's Gallery Email: chandelanil7@gmail.com Website: anilchandel.com